Terms & Conditions

1. Freshness & Product Quality

All Raju Lassi mithai, pedas, gulab jamun, and churned kulhad lassi are prepared fresh daily using pure desi ghee and whole cow/buffalo milk. Because our products contain no artificial preservatives, we strongly recommend consuming them on the date of purchase or storing according to guidance provided on the box.

2. Counter Pickup & QR Voucher Redemption

Upon verified online payment, a digital tax receipt with a secure, single-use QR code is issued. To collect your items:

• Present your digital receipt or QR code to the cashier at Raju Lassi counter.
• Each voucher can only be scanned and redeemed once. After counter confirmation, the system marks it as permanently fulfilled.
• Do not share your QR code with third parties. Handover of sweets is made to whoever physically presents the valid, unredeemed QR voucher.

3. Pricing & Taxes

All prices displayed on the customer website are in Indian Rupees (INR) and calculated authoritative in integer paise. Displayed sweet prices are inclusive of applicable Goods and Services Tax (GST).

4. Cancellations & Refunds

Given the perishable nature of fresh milk lassi and desi ghee sweets:

• Orders cannot be cancelled once preparation has begun in the sweet kitchen.
• In the unlikely event an item is sold out before collection, an immediate full refund or equal value exchange will be provided at the counter.
• Refunds for online payments are credited back to the original source account within 5–7 banking days via Razorpay.

5. Jurisdiction

Any claims or disputes relating to transactions with Raju Lassi shall be subject to the exclusive jurisdiction of the competent courts in Varanasi, Uttar Pradesh, India.